TERMS OF SERVICE

Terms of Use (Official Website) — Kyoto Hotel Kishotei Goshominami

These Terms of Use (“Terms”) set forth the conditions for using the official website operated by Kyoto Hotel Kishotei Goshominami (the “Hotel,” “we,” “us,” or “our”) (the “Website”). By accessing or using the Website, you agree to be bound by these Terms.

1. Scope

These Terms apply to your access to and use of the Website, including browsing the content and using functions provided through the Website, such as inquiries and links to reservation pages or other services.

2. Changes, Suspension, or Discontinuation

We may change, suspend, or discontinue the Website (in whole or in part) without prior notice. We shall not be liable for any damages arising from such changes, suspension, or discontinuation, except in cases of willful misconduct or gross negligence by the Hotel.

3. Prohibited Conduct

You must not engage in any of the following when using the Website:

• Any act that violates laws or public order and morals
• Any act that infringes the rights of the Hotel or any third party (including copyrights, trademarks, privacy, etc.)
• Any act that interferes with the operation of the Website (including unauthorized access, excessive load, vulnerability scanning, etc.)
• Submitting false, inaccurate, or misleading information
• Unauthorized reproduction, redistribution, or commercial use of the Website content beyond personal use
• Defamation or conduct that damages the reputation or credibility of the Hotel or any third party
• Any other act deemed inappropriate by the Hotel

4. Intellectual Property

All content on the Website, including text, images, videos, designs, logos, and programs (“Content”), is owned by the Hotel or rightful third-party owners and is protected by intellectual property laws. You may not use the Content beyond personal use without prior permission, including reproduction, modification, distribution, public transmission, or publication.

5. Disclaimers

• We strive to keep the information on the Website accurate and up to date, but we do not guarantee its accuracy, completeness, or suitability.
• We shall not be liable for any damages arising from your use of, or inability to use, the Website, except in cases of willful misconduct or gross negligence by the Hotel.
• We are not responsible for the content, services, or handling of personal information on third-party websites linked from the Website.

6. Reservations, Payments, and Cancellations

If you access a reservation page from the Website, the terms and conditions for reservations, payments, cancellations, and refunds are governed by the Hotel’s accommodation terms and/or the terms displayed by the reservation system or booking site you use. Please review applicable conditions carefully before making a reservation.

7. Personal Information

We handle personal information obtained through the Website in accordance with our Privacy Policy.

8. Cookies and Similar Technologies

We may use cookies and similar technologies to improve usability, analyze access, and enhance quality. You can control cookies through your browser settings; however, disabling cookies may limit certain functions of the Website.

9. Recommended Environment

We recommend using the latest versions of major browsers. Depending on your device, browser, or settings, the Website may not display or function properly.

10. Amendments

We may revise these Terms as necessary. Revised Terms will take effect when posted on the Website.

11. Governing Law and Jurisdiction

These Terms shall be governed by the laws of Japan. Any dispute arising out of or relating to the Website or these Terms shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of the Hotel (e.g., the Kyoto District Court as the court of first instance), unless otherwise required by applicable law.

12. Contact

If you have any questions regarding the Website or these Terms, please contact us at:

Kyohotel Kishotei Goshominami
Operator: Comfort Co., Ltd.
Address: 384-1 Kawarano-cho, Nakagyo-ku, Kyoto 604-0837, Japan
Phone: +81-75-212-3111
Email: kishotei-staff@comfortkyoto.co.jp

Effective date: 2025-01-20